About the Role
We’re looking for someone who is passionate about connecting with our customers and genuinely wants to help find the best product to meet their needs. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing. You will be challenged to ask the right questions to unlock the appropriate solutions. You will foster collaboration within your team and other departments in efforts to provide world class customer service.
Our customers come first, and they inspire everything we do. As part of our team, your analytical expertise will be used showcase how our products and services can help make their possible everyday. You will have the opportunity to connect, develop relationships, and offer value-added solutions to customers in your local community. You will receive ongoing training and development to ensure you have all the necessary skills to navigate our systems and find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule.
Requirements
Engage with customers to identify their needs and wants, promote our quality products and service offerings
Ensure our products are always appealing through product presentation, replenishment and housekeeping
Ideally have 1- 3 years of experience in Sales, and Customer Service
Need a positive, optimistic attitude and a strong customer focus mindset to succeed
Be ambitious and willing to commit to continuous education and learning
Available to work days, evenings and weekends
Bilingual English and French is an asset
About the Company
At TrueImpact, we do more than analyze world-class media, develop innovative services and create original multiplatform media analysis - we advance how Canadians companies communicate with the world.